DATA PROTECTION, BITZER Electronics ServiceTool

​We, BITZER Kühlmaschinenbau GmbH (‘we’), thank you for your interest in our mobile app and thus our company. The protection of your personal data is very important to us. Your personal data is processed exclusively in accordance with the statutory data protection regulations, especially the European General Data Protection Regulation (GDPR) and the German Federal Data Protection Act (BDSG), both as amended from 25 May 2018. ​

This privacy policy details how your personal data is processed and what rights you have as a data subject under the data protection regulations. ​

If the processing of personal data is necessary and there is no legal basis for such processing, we generally obtain your consent.

Where we link to third-party websites, please note that we do not operate such websites and are not responsible for the content on such websites. We have no influence over the processing of data on the third-party websites. ​

1. CONTROLLER AND DATA PROTECTION OFFICER

​The controller is: ​

BITZER Kuehlmaschinenbau GmbH
Peter-Schaufler-Platz 1
71065 Sindelfingen Germany
Tel.: +49 7031 932-0
Fax: +49 7031 932-147
Email: bitzer@bitzer.de ​

Data protection officer: ​

BITZER Kuehlmaschinenbau GmbH
-Data protection officer-
Peter-Schaufler-Platz 1
71065 Sindelfingen Germany
Tel.: +49 7031 932-0
Fax: +49 7031 932-147
Email: datenschutz@bitzer.de ​

If you have any questions or suggestions regarding data protection please contact our data protection officer. ​ ​

2. DATA COLLECTION DURING APP USE

​We only collect, process and use your personal data where legally admissible or if you have provided your express consent. ​

We will only process and store your personal data for as long as necessary to comply with our legal and contractual obligations. When the processing of the data is no longer necessary, we will erase the data automatically without undue delay.

The BEST app utilises encryption for the purpose of security and to protect confidential information as it is transmitted. This encryption prevents unauthorised third parties from accessing the data that you transmit, e.g. for registering a product in the BITZER DIGITAL NETWORK (BDN) or uploading a BEST file to the myBITZERcloud.

Apart from that, the BEST app doesn´t permanently store any personal data nor transmit it. ​ ​

2.1. APP ACCESS RIGHTS

To ensure unrestricted use of the app, we require the following access rights, which allow us to access certain functions on your device.

2.1.1 LOCATION DATA

Some features in the BEST app require the location information of your mobile device.

2.1.2 CAMERA ACCESS

For the product registration, the app uses the camera to scan QR as well as bar codes.

3. myBITZERcloud

3.1 Account creation

In the app, an account for myBITZER can be created which is required for using the myBITZERcloud functionality. For myBITZER, separate 'Terms of Use' exist which can be found on the login window.

3.2 Account deletion

The myBITZER and thereby myBITZERcloud account can be deleted by following the steps outlined in the myBITZER 'Terms of Use'.

When your account has been deleted, all uploaded BEST project files related to your account is permanently deleted and can not be restored.

4. YOUR RIGHTS AS A DATA SUBJECT

The processing of personal data gives you the following rights: Right to information, right to correction, right to limiting processing, right to deletion (as long as there are no legal storage obligations), right of notification, right to dataortability, right to object, right to revoke, complaint at a supervisory authority.

For more details, go to https://www.bitzer.de/gb/en/privacy/.

5. VERSION AND MODIFICATION OF THIS PRIVACY POLICY

​This privacy policy was last amended in November 2023. ​

Given technological developments and/or changes to statutory and/or official regulations, it might become necessary to amend or adapt this privacy policy. ​

The latest version of this privacy policy applies.